The hotel is located 2222 metres (7295 feet) above sea level on the southern edge of a plateau in the Alps above Zermatt, facing the Matterhorn directly. It is reached from Zermatt station by the Gornergrat mountain railway.

• 5km to the city centre
• 233km to the nearest airport: GVA
• 0km to the nearest station: RIFFELALP

Single Room Chalet Single "Chalet"-style with two chairs and all five-star amenities. Some with balcony and view of the Matterhorn, some without balcony and view of the surrounding mountains. Bathrooms offer their own jacuzzi. * Standard Room Nostalgie Cozy and comfortable double or twin-bedded room "Nostalgie" with sitting corner and all five-star amenities. Some with view of the Matterhorn, some with a view of the surrounding mountains.

Standard Room Chalet Double or twin-bedded room in "Chalet"-style with a sitting corner and all five-star amenities. Some with balcony and view of the Matterhorn, some without balcony and view of the surrounding mountains. Bathrooms offer their own jacuzzi. * Junior Suite Nostalgie Junior Suite "Nostalgie"-style double or twin-bedded room with a sitting corner with one sofa and one armchair. Room size from 31-37 square meters with a view of the Matterhorn. The rooms are decorated in a comfortable and cozy way with all five-star amenities. All bathrooms offer their own jacuzzi. * Junior Suite Chalet Junior suite "Chalet" style, double or twin bedded with a sitting corner with one sofa and one armchair. Room size from 48-60 square meters with balcony and view of the Matterhorn. The rooms are modern but warmly chalet-style decorated with all five-star amenities including cable TV in a variety of languages, direct-dial telephones, modem, fax sockets. All bathrooms offer their own jacuzzi.

• Television
• Satellite television
• In-house movie
• Radio
• Direct dial phone
• Mini bar
• Hairdryer
• Automatic wake-up call
• Voltage: 220v

The Alexandre, with delicious set menus and , la carte dishes. Walliser Keller, homey atmosphere for sampling local specialties. Les Terrasses offers ski hut favorites to high cuisine - a must for all gourmets. The Lodge Pianobar to enjoy cocktails and "dolce far niente". * Walliser Keller Restaurant for those seeking a homely atmosphere in which to sample the local specialities. Seats 40. * Les Terrasses With a capacity of 120 seats, it serves up everything from ski-hut favorites to high cuisine and local delicacies - a must for all gourmets. * The Lodge A cozy lobby with spacious bar area that seats 70. Sit back and enjoy the piano music while you savor your cocktail and the "dolce far niente."

• Room service from 07:00 to 23:00
• Large sized lobby
• Earliest check-in at 14 :00
• 3 lifts
• 5 floors
• 1 Heated indoor pool
• Solarium
• Gymnasium
• Sauna
• Tennis
• Shop
• Baby sitting
• Laundry facilities
• Conference facilities
• Other facilities: ON REQUEST